Question 1

How do I order?

Accepted Answer

Excited to order your first Project Lily PH product? While we do not currently have the option to buy products through our website (coming soon!), you may choose any of the following order methods:
 
Via Google Forms
1. You may simply access our order form by clicking the link here.(https://docs.google.com/forms/d/e/1FAIpQLScMuP0P6rGmWhpEsC-782FzC0b_dO5plxv8A4FI-pyXmnSrNA/viewform)
2. Click on any of the "Buy Now" buttons you see in the page of the product you want to purchase.
 
For bulk orders
Simply fill out the contact form to the right of this FAQs section. You may also send us a message on our Facebook page here.(https://www.facebook.com/projectlilyph)

Question 2

Do you have a physical store? Are you open to resellers?

Accepted Answer

No, we don't as of the moment. However, we are opening our arms to resellers. Simply shoot us an email at projectlilyph@gmail.com,(mailto:projectlilyph@gmail.com?subject=Inquiry for Reselling) or send us a text message at +(63) 933 0007 800.(tel:+639330007800)

Question 3

What areas do you ship in? How does delivery of products work?

Accepted Answer

Project Lily PH currently only ships within the Greater Manila area (Metro Manila, Bulacan, Cavite, Laguna & Rizal). If you are outside of our shipping coverage, you may reach out to us and we will suggest a courier service to deliver your eco-uling/eco-deodorizer products!
 
Shipping is covered by the customer via either of the following methods:
 
1. We will happily be the ones to book a rider come to you with your order. Watch our social media pages for exclusive free delivery promos via Toki Toki Philippines!
2. You can book your own courier service, or pick up the products yourself.
 
Once you fill out the order form with your preferred delivery method and date, someone from our team will reach out to you regarding your delivery. Rest assured, we work hard to make sure that your Eco- and Eco-Deodorizer products are secure when we ship them out.

Question 4

Are your products safe around pets?

Accepted Answer

Absolutely, yes! As pet lovers ourselves, we made sure that our products are harmless for them. They are made out of natural carbonized biomass waste which means no toxic chemicals.

Question 5

What if I only want to order your Eco-Deodorizer, without anything else?"

Accepted Answer

We understand that you may just want to buy the Eco-Deodorizer, especially if you're just "refilling" your stock. If you choose to not avail of any of the packaging that accompanies it (e.g. coconut cup or mesh pouch), you may simply order our Eco-Uling product and use that instead. They are made from the same material after all.
 
The Eco-Uling starts at only PHP 88 per kilo!

Frequently Asked Questions

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